Privacy Policy

At Trevor Osborne, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, use our services, or interact with us in any other way. Please read this policy carefully to understand how your information will be handled.

1. Information We Collect

We collect personal data when you interact with our site or services, including:

  • Personal Identification Information: Name, email address, phone number, mailing address, and payment details when you make a purchase, sign up for workshops, or communicate with us.
  • Usage Data: Information about how you use our website, such as pages visited, links clicked, and browser details. This helps us improve your experience on our site.
  • Cookies and Tracking Technologies: We use cookies to collect information to enhance your experience. For example, we may use cookies to remember your preferences or login details.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and deliver our services, including workshops, commissions, and art sales.
  • To process transactions and send order-related communications.
  • To send promotional emails and newsletters (if you’ve opted in).
  • To respond to your inquiries and provide customer support.
  • To personalize your experience and improve our website and offerings.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate our website, process payments, or send emails. These providers are obligated to protect your data and only use it for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a subpoena or court order.

4. Security of Your Information

We take appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes using encryption and secure servers to store sensitive information such as payment details. While we take reasonable steps to safeguard your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

As a user, you have several rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any inaccuracies in your data.
  • Erasure: You may ask us to delete your personal data under certain circumstances.
  • Portability: You have the right to request your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal data if it is not necessary for the performance of a contract or legitimate interest.
  • Withdraw Consent: If we are processing your data based on your consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us via email.

6. Cookies and Tracking Technologies

Cookies are small files placed on your device to store information about your preferences and interactions with our site. You can control cookie settings through your browser, but disabling cookies may affect the functionality of certain features on our site.

We may also use analytics tools, such as Google Analytics, to help us understand how visitors interact with our website and improve the user experience.

7. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. This Privacy Policy applies only to our website, and we are not responsible for the content or privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once this period ends, your data will be securely deleted or anonymized.

9. International Transfers

If you are accessing our site from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the UK or other countries. These countries may not have the same data protection laws as your country of residence, but we take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately, and we will take steps to remove the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us via email.